KYC Policy of Hitandbets

When a user makes an aggregate lifetime total of deposits exceeding INR 200,000 or requests a withdrawal of any amount inside the www.hitandbets.com Platform, then it is compulsory for them to perform a full KYC process.

During this process, the user will have to input some basic details about themselves and then upload

  1. A copy of Government Issued Photo ID (in some cases front and back depending on the doc)
  2. A selfie of themselves holding the ID doc
  3. A bank statement/Utility Bill

Once uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side, and the “KYC Team” will have 24hrs to go over them and email the user about the outcome:

  • Approval
  • Rejection
  • More information needed – No change in Status

When the user is on “Temporarily Approved” Status then

  • They can use the platform normally
  • They cannot deposit more than INR 50,000 in aggregate total
  • They cannot complete any withdrawal

Guideline for the “KYC Process

Proof of ID

  • Signature Is there
  • Country is not a Restricted Country: United States of America and its territories, France and its territories, Netherlands and its territories and countries that form the Kingdom of Netherlands including Bonaire, Sint Eustatius, Saba, Aruba, Curacao and Sint Maarten, Australia and its territories, United Kingdom of Great Britain, Northern Ireland, Spain.
  • Full Name matches client’s name
  • Document does not expire in the next 3 months
  • Owner is over 18 years of age

Proof of Residence

  • Bank Statement or Utility Bill
  • Country is not a Restricted Country: United States of America and its territories, France and its territories, Netherlands and its territories and countries that form the Kingdom of Netherlands including Bonaire, Sint Eustatius, Saba, Aruba, Curacao and Sint Maarten, Australia and its territories, United Kingdom of Great Britain, Northern Ireland, Spain, and Cyprus.
  • Full Name matches client’s name and is same as in proof of ID
  • Date of Issue: In the last 3 months

Selfie with ID

  • Holder is the same as in the ID document above
  • ID document is the same as in “1”. Make sure photo/ID number is the same

Notes on the “KYC Process

  1. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user
  2. Once all proper documents are in our possession then the account gets approved.

Other AML measures

  1. If a user has not passed full KYC then they cannot make additional deposits or withdrawals of any amount.
  2. If a user has passed the KYC process successfully then
    • There is a deposit limit per transaction (max INR 200,000)
    • Prior to any withdrawal there is a detailed algorithmic and manual check on the activity and balance of the user to see if the amount withdrawn is a result of proper activity in the platform
  3. Under no circumstances may a user transfer funds directly to another user

Since Our First Day We Think About This Problematic And Try Out Best To Help. Under “Responsible Gambling” We Understand Multiple Steps Of Measures, With Which A Gambling Provider Can Help To Lower The Possibility Of Negative Side Effects Appearing. -In Case They Already Appear We Also Try To Take Active Steps Against Them.

The Most Important Instrument Against Negative Side Effects From Gambling Are Knowledge And Education About The Risks Of Gambling Too Support Our Users Self-Control In Order To Make Sure They Do Not Suffer From Negative Side Effects.

Helpful hints for responsible gambling at hitandbets

We Recommend You Think About The Following Hints, Before Gambling In Order To Insure Gambling Stays Fun For You And Without Any Negative Side Effects:

  • Set Yourself A Deposit Limit

    Before You Start To Gambling Think About How Much You Can Afford To Gamble With According To Your Financial Situation. Play With Amounts Which Are For Fun And For Your Entertainment

  • Do Not Try To Win Back A Loss At Every Cost

    Try To Not Take To Huge Risks To Win Back What You Lost Before At Any Cost. Play For Entertainment And Not To Earn Money.

  • Set Yourself A Time Limit

    Set Yourself A Time Limit And Do Not Break It. Keep In Mind Gambling Should Stay In Balance With Your Other Hobbies And Not Be Your Only Hobby

  • Play Smart:

    It Is Smarter To Not Play, When You Are Extremely Stressed, Depressed Or Under To Much Pressure. Also Do Not Play When You Are Under The Influence Of Medications, Drugs Or Alcohol.

  • Take Breaks:

    You Should Take Breaks When You Notice, That You Get Tired Or Can´T Concentrate Anymore

  • Only One Account:

    To Make It Easier To Have An Overview How Much Time And Money You Spend On Gambling It Is Highly Advised To Not Create More Than One Account Per Person.

Minor Protection

To Use Our Service, You Have To Be 18 Years Or Older. To Avoid Abuse, Keep Your Login Data Save From Any Minors Near You.
Principally We Recommend A Filter Program To Avoid Minors, Especially Children, To Access Any Context On The Internet, Which Is Not Healthy For Them
For Parents We Can Recommend A List Of Internet Filters, To Support Them, From Keeping Their Children From Any Context, Which Was Not Made For Them:

Self-Exclusion

In Case You Are Diagnosed With A Gambling Addiction Or Try To Stay Away From Gambling For A Different Reason, We Want To Assist You To Stay Away From Anything, That Does Nothing Good For You. “Self-Exclusion” Means, That You Exclude Yourself, Out Of Your Own Choice, From All Gambling Services. This Exclusion Cannot Be Undone For A Set Amount Of Time. If You Wish To Self-Exclude Yourself From Gambling, Please Message Our Support And Give Them A Time Span Between 6 Months And 5 Years. They Also Will Explain You All Future Steps And What Is Needed From You.

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